Privacy Policy

Matter Labs Inc., doing business as Outrider ("we," "us," or "our"), operates the website at outrider.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We collect the information you choose to submit through our forms and interactive tools, such as your contact details and the content of your message.

Information Collected Automatically

When you visit our website, we collect standard technical and usage information, such as device and browser details, approximate location, and how you navigate the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send newsletters and marketing communications you have opted into
• Improve our website content, layout, and user experience
• Analyze website traffic and usage patterns
• Maintain the security and integrity of our website
• Comply with legal obligations

3. Cookies & Analytics

We use third-party analytics and performance monitoring services to understand how visitors find and use the site. These services set cookies to recognize returning visits, and collect the usage data described in Section 1 along with the pages and features you interact with.

Our website may also use essential cookies required for basic site functionality. We do not use advertising cookies or cross-site tracking cookies, and we do not sell your information.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We rely on third-party providers in the following categories to operate our website:

• Website hosting and deployment
• Content management
• Analytics and performance monitoring
• Email delivery for newsletters and form notifications

These providers may process data on our behalf in accordance with their own privacy policies. We change providers from time to time; you can request the current list by contacting us. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect the information we collect. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and newsletter subscriptions are retained until you request deletion or unsubscribe.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the email address below.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@outrider.app

Website: outrider.app