Privacy Policy

Matter Labs Inc., doing business as Outrider ("we," "us," or "our"), operates the website at outrider.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form (name, email address, company, message)
• Subscribe to our newsletter (email address)
• Use our interactive tools (e.g., Capability Statement Builder, NAICS Code Finder)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device and browser type
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send newsletters and marketing communications you have opted into
• Improve our website content, layout, and user experience
• Analyze website traffic and usage patterns
• Maintain the security and integrity of our website
• Comply with legal obligations

3. Cookies & Analytics

We use Vercel Analytics, a privacy-friendly, first-party analytics service that does not use cookies for tracking and does not collect personally identifiable information. Vercel Analytics collects aggregated data about page views and web vitals performance metrics.

Our website may use essential cookies required for basic site functionality (e.g., remembering your preferences). We do not use third-party advertising cookies or cross-site tracking cookies.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We use the following third-party services to operate our website:

• Vercel — Website hosting and deployment
• Sanity — Content management system for blog posts and articles
• Resend — Email delivery for newsletter subscriptions

These services may process data on our behalf in accordance with their own privacy policies. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect the information we collect. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and newsletter subscriptions are retained until you request deletion or unsubscribe.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the email address below.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@outrider.app

Website: outrider.app