IT and Telecom: End User: Help Desk, Tier 1-2, Workspace, Print, Output, Productivity Tools (Hardware/Perpetual Software)

PSC 7E20 covers federal laptops, monitors, printers, VTC gear, and perpetual productivity software, with $2.2 billion obligated in FY2025.

PSC 7E20 · Family 7: IT and Telecom Products (Information Technology and Telecommunications) · Published

By Outrider Editorial Team

FY2025 obligations by the NAICS code on the award

49% of the $2.2B obligated under 7E20 in FY2025 went to awards coded NAICS 541519.

  1. 511210 Software Publishersretired 2022, now 513210$266.3M

FY2025 federal contract obligations, USAspending.gov

PSC 7E20 is the code that buys a laptop and a perpetual office suite under the same number. The manual covers hardware, software, and equipment for end-user client computing: Tier 1 and 2 help desk and deskside support equipment, workspace including physical desktops, laptops, thin clients, and peripherals such as monitors, mice, and keyboards, audio-video and VTC gear for conference and telepresence rooms, printers and central output devices, and collaboration and productivity software for email, messaging, word processing, spreadsheets, presentations, desktop publishing, and graphics. FY2025 obligations were $2.2 billion.

The reseller channel takes half

541519, Other Computer Related Services, took $1.06 billion, close to half the code. 334111, Electronic Computer Manufacturing, took $512 million, Software Publishers (511210) took $266 million, Computer Systems Design Services (541512) took $132 million, and the post-2022 publisher code 513210 took $25 million. Agencies buy their client fleet from solution providers, not from the OEM directly.

PSC and NAICS, once

The PSC is what the government said it was buying; the NAICS code is the industry the government assigned to the work.

Mobile devices are not here. Tablets and smartphones have their own product code, 7E21, and DE10 covers the same end-user scope when it is consumed as a service instead of purchased.

PSC 7E20 FAQ

What does PSC 7E20 cover?

End-user computing products: desktops, laptops, thin clients, monitors and peripherals, audio-video and VTC equipment, printers and output devices, and perpetually licensed productivity and collaboration software.

What NAICS codes win 7E20 work?

541519 took $1.06 billion of $2.2 billion in FY2025, roughly half, ahead of Electronic Computer Manufacturing (334111) at $512 million and Software Publishers (511210) at $266 million.

Are mobile devices included in 7E20?

No. Tablets, smartphones, and their peripherals are PSC 7E21. Mobile support labor is DE02 and managed mobility as a service is DE11.

Why does one code cover both laptops and office software?

The manual organizes IT by tower and then by acquisition model. The end-user tower includes everything a person touches at a desk, and the 7 series takes the perpetually licensed and purchased version of it.

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