By Outrider Editorial Team · Updated August 20, 2026
PSC DD01 covers IT service delivery labor. The manual scopes it as support for delivery processes including IT service management, project, program and portfolio management, and operations centers such as NOCs and GOCs. ITSM here means incident, problem, and change management, and IT project management explicitly includes support for agile and continuous integration and delivery. FY2025 obligations were $2.0 billion.
The exclusion that splits service desk recompetes
DD01 excludes Tier 1 and Tier 2 help desk, which belongs to DE01. That single line means a requirement most people would call "the service desk contract" can sit in either code depending on whether the scope is the ITSM process layer or the phones. Watch both or you will miss the recompete.
Where the dollars land
Computer Systems Design Services (541512) took $895 million, Other Computer Related Services (541519) took $512 million, and 541511 took $148 million. Then two telecom registrations appear: 517410, Satellite Telecommunications, at $119 million and 517110 at $107 million. Operations center work bundled into carrier and satellite service contracts is the likely explanation, and it is a good reminder that a NAICS code describes the vendor's industry, not the task.
Search DD01 and DE01 together, and add 7D20 if you sell the ITSM tooling rather than the staffing.
NAICS crosswalk
Where FY2025 DD01 dollars landed, by the winning vendor's registered NAICS code.
- 541512Computer Systems Design Services$894.5M
- 541519Other Computer Related Services$511.9M
- 541511Custom Computer Programming Services$148.1M
- 517410Satellite Telecommunications$119.4M
- 517110Wired Telecommunications Carriers$107.4M
FY2025 federal contract obligations, USAspending.gov
Frequently Asked
PSC DD01 questions, answered.
What does PSC DD01 cover?
IT service delivery labor: IT service management processes such as incident, problem, and change management, project, program and portfolio management including agile and CI/CD support, and network or global operations center staffing.
What NAICS codes win DD01 work?
Computer Systems Design Services (541512) at $895 million and Other Computer Related Services (541519) at $512 million lead FY2025, with 541511 at $148 million and two telecom registrations rounding out the top five.
Does DD01 include the help desk?
No. The manual excludes Tier 1 and Tier 2 help desk from DD01. Those functions belong to DE01 for labor and DE10 when delivered as a service.
Where do ITSM software licenses get coded?
Perpetually licensed service delivery management hardware and software is PSC 7D20. DD01 is the labor that runs the processes.
Watch DD01 opportunities
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