Required capabilities
- Real-time GPS tracking: Sub-30 second update intervals for all fleet vehicles
- Passenger-facing apps: ETA display for stops; capacity alerts
- Dispatcher dashboard: Live map, alert management, route deviation detection
- Ridership analytics: Peak usage reporting to optimize routes and schedules
- Maintenance integration: Mileage-based and fault-code-triggered work orders
Performance standards
- 99.9% system uptime during operating hours
- Average passenger wait time reduction of 20% or greater
- Full deployment at a pilot site within 90 days of contract award